Support centre business hours:
- Monday to Friday, 8:00 a.m. to 7:00 p.m.
- Saturday, 8:00 a.m. to 4:00 p.m.
- Sunday, 10:00 a.m. to 4:00 p.m.
Summer schedule from June 24 to September 4:
- Monday to Friday, 7:30 a.m. to 7:00 p.m.
- Saturday and Sunday, 10:00 a.m. to 4:00 p.m.
The Customer Experience Support Centre is open on statutory holidays from 9:00 a.m. to 5:00 p.m.
To view a specific centre’s schedule, visit its dedicated page.
We’re here to help. Write us at firstname.lastname@example.org or call us at: +1 833 505-9622 (outside Montréal) or at 514 687-9622 (Montréal).
Due to a high volume of emails, we are unable to respond to your message immediately, but we will get back to you within 24 hours. Thank you for your understanding.